Info ops and legality

revolver ocelot a cold war fought with information and espionage

Published just as the year began – I must have missed it in the deluge of activity that marks the new year.

Terrific and tightly written article on the challenge of military information operations.

This is one of the best (short) articles I’ve read that captures why we seem to be “getting our asses kicked” in the information environment. It’s not about talent, techniques, or will – it’s about authorities and norms.

As well as vision, or “commander’s intent.”

First, the prospect of military engagement to counter adversary information operations during competition raises very significant legal concerns that must be addressed—concerns foundational to our constitutional system. On the other hand, these legal concerns play a significant role in hindering the development of a coherent information strategy in competition. This article will attempt to bring these issues to light, so that the underlying and implicit concerns can be stated, which is a necessary first step to crafting an effective, comprehensive, whole-of-government strategy to respond to our adversaries’ malign influence campaigns. This article will discuss the underlying legal concerns and conclude with thoughts on the development of an integrated strategy.

Static Inertia: The Legal Challenges to Making Progress on an Effective Military Information Strategy – Modern War Institute

I especially enjoyed this upfront rationale:

Behind all the discussions is a nagging sense that the entire enterprise is just wrong—after all, the United States is a liberal democracy, we do not engage in state-sponsored propaganda, and there should be no Ministry of Truth in America. The whole prospect sounds utterly distasteful.

Yup. For lots of reasons, we tend to treat anything “psychological” as a dirty word.

Additionally, this:

The job of the military has been to fight and win our nation’s wars, not engage in propaganda campaigns, even in foreign contexts. 

Correct. But…

With its extensive cyber capabilities and resources, the US military is currently in the best position to counter the adversary in the information arena.

Agree, but this goes far beyond cyber.


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Polite propaganda

rush radio journal image

My podcast diet continues to grow.

I recently finished the first three episodes of the RUSI Journal Radio – each focusing on different aspects of information warfare.

The Royal United Services Institute is a UK-based think tank. It turns out they have a bunch of different podcasts.

Here are the first three:

Episode 1: The Realities of Information Warfare

Episode 2: Emotion as a Policy Tool

Episode 3: 21st Century Propaganda

I especially enjoyed the discussion in episode 2 regarding measures of effectiveness (and the fact that they are often meaningless).

While discussing atmospherics, the host asks “how do you measure it?”

It’s hard. It’s not something easy, especially in a discipline or in an environment such as policy-making where we like things to be quantified. We want metrics to be able to show that something has impact.

But having worked in politics and policy for a few years, I’ve come across people, often politicians, strategic communicators, very good strategists, who have this innate and intuitive sense of ‘this is the mood right now, this is the moment, something has changed.’

Claire Yorke, Emotion as a Policy Tool, ~5:00

The conversation moves onto the qualitative aspects of analysis – which is something that doesn’t lend well to putting numbers on a chart. We trust this analysis because it comes from someone who has put in the work and has studied the subject matter over time.

We shouldn’t need to be wowed by the methedolgy.

We can measure things this way, and yes, it is subjective. But that’s ok.

So to measure it is subjective and we have to be comfortable with the ambiguity and the subjectivity of it.

This podcast also has the calmest, unimposing intro music of any I’ve heard. A welcome break from the hum of impending doom that begins most American security-themed podcasts.


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Administrative Warfare: Deception + third person effect

iran f-14 winnie the pooh posing

The use of deception and the third-person effect to exploit an administrative process for military advantage.

He knew that they were paranoid.

He knew that the Iranians guarded their oil facilities with their F-14s, and his Air Force [the Iraqi’s] was terrified of dog-fighting the F-14s because at the time the F-14 was pretty much unmatched as a fighter aircraft.

So he figured the best way to get our aircraft to strike the oil refinery is to get the F-14s out of the air and the only way to get them out of the air is to ground them.

We don’t have the means to strike their airfield, so he called one of the Gulf leaders, I’m not sure if it was the Saudi king or somebody else, and he essentially told them, “Hey, we have received intelligence that an Iranian F-14 wants to defect in a couple of nights and they are going to come to your country, so just keep an eye out – there’s an F-14 coming.”

[Saddam] knowing full-well that that Gulf leader was going to leak that information to the Iranians – they did.

The Iranians heard ‘one of your F-14s is going to defect.

They panicked and put all of the F-14 pilots in jail, and while all the F-14 pilots were in jail being investigated for a possible treason plot, Saddam struck the oil refinery.

Aram Shabanian, How the Iran-Iraq War Shaped the Modern World, Angry Planet

Photo source.


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Ok, but what should the Army do to combat this?

quake 3 arena logo

Good episode of The Convergence Podcast last month. Guests were Joe Littell and Maggie Smith, who recently co-authored a good article on information warfare for the Modern War Institute.

In the podcast, they discuss the article and its implications for the military.

What I like about both the article and the podcast is that we are hearing directly from practitioners – in this case in the fields of psychological operations and cyber.

Often – and especially as of late – we are hearing everyone’s opinion on these fields, whether they hold expertise or not.

One thing that I think gets to the crux of many of the military’s issues in dealing with information warfare came in the form of a question. After a long back and forth on some of the background concerning information warfare on a grand scale – political polarization, distrust in media, misinformation/disinformation, etc – the host poses the following question?

“How does the Army combat this?”

It’s not a bad question – and it is literally referencing the problem addressed in the guests’ article. The issue here is the solution to the problem goes way beyond the scope of what the Army can do. Even those tiny parts of the Army that deal exclusively with these issues.

What is the role of the Army? To win our nation’s wars.

We do ourselves a disservice if we ask it to do more than that.

There are limits to what the military can achieve in a traditional sense. Look at Afghanistan.

But there are also limits to what the military can achieve in an irregular sense. It doesn’t matter what combination of tactics, techniques, or tools you can pull together. There are extreme limits to what can be accomplished when dealing with the complexities of the human condition.

Thinking that it’s possible to fix everything, that we just haven’t discovered the right tool or educated the right people in the right way is dangerous.

This isn’t a cause for cynicism. Rather, it’s a cause for critical thinking and clearly understanding the role of the military and executing accordingly.

And pushing back when asked to do the impossible.

Lastly, there was a good conversation towards the end on the need to move away from the terms misinformation and disinformation. I agree. They are used everywhere now, mostly interchangeably or without a clear meaning.

Unfortunately, I don’t think they’re going anywhere. For what it’s worth, this is how I think of them.

For those who hang in there until the end, you’ll learn a couple of interesting facts about Joe and Maggie.

“Hangin’ with railbait like you is gonna lower my rep.”


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Administrative Warfare: Fake Bomb Threats

the city of kyiv at dusk with no lights

Read this yesterday afternoon about the ongoing “hybrid” war taking place in Ukraine.

Another new tactic, according to Ukrainian authorities, is bomb threats.

Ukrainian police said there were nearly 1,000 anonymous messages in January, mostly by email, falsely claiming bomb threats against nearly 10,000 locations, from schools to critical infrastructure.

Kateryna Morozova’s 7-year-old daughter called her last month asking to be collected from school as teachers had told her to leave quickly. A teacher soon said on a messenger group that there had been a bomb threat against the school. Children who had been swimming had to grab what clothes they could and rush outside into the cold and snow, she said.

Russians Have Already Started Hybrid War With Bomb Threats, Cyberattacks, Ukraine Says, Wall Street Journal

Many places have automatic procedures that take place when a bomb threat is received. This is easily exploitable by someone willing to take advantage of it.

This is a form of administrative warfare. That is, tactics that take advantage of administrative policies and procedures that can wreak havoc at minimal cost.

There are lots of possibilities for this kind of warfare.

The only limitations are willingness and imagination.


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“It’s psychological warfare, just done with modern tools”

soldiers in a tank from the animatrix

There was a good segment on information warfare in one of the recent Mad Scientist podcasts.

The character of warfare has consistently changed over time, with technology evolving from edged weapons, bows and arrows, gunpowder, and battlefield mechanization, to more advanced technologies today, including long-range precision weapons, robotics, and autonomy.  However, warfare remains an intrinsic human endeavor, with varied and profound effects felt by Soldiers on the ground.  To explore this experience with those engaged in the tactical fight, we spoke with the following combat veterans, frontline reporters, and military training experts for this episode of The Convergence.

48. Through the Soldiers’ Eyes: The Future of Ground Combat

“It’s psychological warfare, just done with modern tools.”

Always has been.

The statue of liberty is kaput.

“Before the Russians conducted the major offensive, they were all getting cell phone messages saying ‘You’re all going to die,’ ‘Your commander betrayed you.’ It’s the equivalent of dropping leaflets over your enemies in other wars.”

“A lot of the aspects of airpower, for which it was originally conceived has been replaced by these modern electronic tools – whether it’s taking out infrastructure, degrading morale, [or] interfering with the command and control process.”

Nolan Peterson

Here’s what it looks like from someone on the receiving end.

“We got these messages saying something like ‘Ukrainian soldiers go home…’ – Really stupid stuff, it wasn’t effective, but we knew that they had the equipment that could pick up the cell numbers, scan, and send the message.”

Denys Antipov

There was also mention of how states engage in information warfare against one another, targeting not just each other, but those who are watching.

This is political warfare.

“That sort of thing is going to be background noise in future war and we need to figure out how to counter it because it’s going to be there. Our opponent is going to think that we’re in the right and that they’re winning and we’ve got to figure out how to deal with it.”

COL Scott Shaw

This is absolutely right. My only addition here is that for the most part, we don’t have to counter it, we have to ignore it.

Commanders everywhere feel a pressure to “do something” whenever something pops up in the information environment. That inclination is almost always wrong. It’s noise. It’s designed to get you to act.

Be patient.


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“Trash talk raises the psychological stakes of the game”

I don’t know how this podcast slipped under my radar for so long.

In this episode we are joined by Rafi Kohan, the author of “The Arena” which is a deep dive into wide ranging and interdisciplinary examination of the modern American sports stadium. Rafi is currently researching for his upcoming book on competitive banter a.k.a. talking trash, a human behavioral phenomenon that has existed throughout time, across cultures, and across the world.

Pineland Underground Ep. 4 Competitive Banter

I’ve listened to a couple of episodes now and they’re pretty good. This one was on “trash-talking” and the author spent some time speaking with folks at SERE school.

What’s the thesis? Why do we trash talk?

“Trash talk raises the psychological stakes of the game.”

That makes sense to me.

Also makes me understand the incredible emotion surrounding the Army/Navy game.


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The Truth Sandwich

you have to beLIEve me

Last week I wrote about the illusory truth effect – the psychological phenomenon wherein a lie that is repeated – even in refutation – is more likely to be remembered than the truth.

It turns out that there is a counter to this – the “truth sandwich.”

How to use it?

  1. Start with the truth. This is the frame.
  2. Introduce the lie – clearly stating that it is a lie.
  3. End with the truth.

It doesn’t always work. Especially if the recipient is no longer engaging in critical thought.

But for those who might be swayed, those who are still among the few willing to be wrong from time to time, it may nudge them towards the truth.

In the race to correct false information, the lie often gets too much air. You have to frame it in the right way.

And even then, most of the time the lie is not even worth refuting. Patience and trust will win the day.

Leaders – especially military leaders – need to suppress the urge to “do something” all the time.

“How are we countering this!?” screams the agitated military leader.

“We’re not, sir. It’s nonsense. And it will pass.”


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An information “something” article that gets it right

trivial information is accumulating every second, preserved in all its triteness

A great, tightly written article over at MWI that looks at information through the “man, train, equip” construct of preparing the Army for war.

While emphasis on operations in the information environment and the cyber domain are certainly increasing, the balance of the military’s attention remains focused on force-on-force engagements during declared conflicts. Much of the time, information and cyber are given supporting roles for kinetic operations but recently, US Army Cyber Command announced a shift in focus from information warfare to “information advantage” for “decision dominance,” and is working to bring the concepts to the forefront of how the Army fights.

RETHINKING “MAN, TRAIN, AND EQUIP” FOR INFORMATION ADVANTAGE, Modern War Institute

Co-written by a PSYOP and Cyber officer, no less – folks in the game.

What I love about the article is that it’s not about the shiny stuff or promising some panacea through the right combination of “words and images.” The Army’s mission is to win land wars. Everything supports that. Instead of focusing on how this or that “information” tool can be used to support that, they focus on demonstrating how information already plays a key role in recruiting, training, and equipping the Army for war.

They talk about disinformation campaigns that target the military.

They talk about how lies spread faster than truth, the so-called ‘illusory truth’ effect.

How should the Army deal with this?

They write:

Specifically, to become proactive in the information environment, the Army needs to understand and predict how and what our competitors and adversaries are going to say, and be ready to deploy solutions ahead of, and in response to, competing and malicious narratives. One solution is teaching critical-thinking skills and inoculating the force by teaching soldiers to become more thoughtful consumers of media and information, especially regarding social media.

I love this.

Critical thinking is key. This isn’t going to be solved by artificial intelligence – at least not anytime soon. We need humans in the room who are astute across multiple domains and who understand the potential impacts of publishing that “edgy” Tweet or highlighting that training or social event.

This has application at both the individual and organizational levels.

Yes, we’re talking about “optics.” Optics are easy to dismiss, but they are actually important. What isn’t optics after all?

Doing the right thing is also important. We need critical thinkers who understand which way to lean at a given time. Is the juice worth the squeeze? What are the potential second and third-order effects?

That’s hard. That takes time.

On training, the authors write about how just about everything we do is now exploitable. Training is not just training anymore. It’s operations.

Specifically, they write about the Jade Helm exercise in 2015 which was the canary in the coal mine.

The information warfare tactics used against Jade Helm could be applied throughout the world, whenever and wherever the US military trains with partners and allies. In fact, we should assume those tactics will be used in the very locations that US servicemembers may be fighting the next war.

The idea of perfect secrecy is diminishing. If we want to compete, we need to recognize that now and start playing the actual game instead of the one we want to play.

Again, they offer a solution:

To gain and hold information advantage, the Army must assess the information environment before, during, and after domestic exercises—just as it does internationally—to understand the narratives surrounding the training and troop movements and to predict, preempt, and ultimately prevent false narratives from taking hold.

They close with the following:

Ultimately, the Army has taken the first steps toward recognizing the vulnerabilities inherent to the ubiquity of the information environment by pivoting away from information warfare—a term that preserves the peace-war dichotomy that is irrelevant in competition—toward achieving information advantage—a term that appreciates the information environment’s moral and cognitive aspects and its relevance to military readiness.

I’m growing to like the term “information advantage” as I get to understand it better. And couching it as they did – a term that “appreciates the information environment’s moral and cognitive aspects” – helps in understanding.

However, information advantage is such a big tent that it starts to lose some of its meaning. There are terms that we should lump and terms that we should split.

Information warfare is something that can be “done” – it’s an activity.

Information advantage – as I understand it – is a state, a confluence of things that puts a decision-maker in an advantageous position.

Information Advantage: A condition where a force holds the initiative in terms of relevant actor behavior, situational understanding, and decision-making through the use of all military capabilities.

What I’m saying is that I don’t think information advantage replaces information warfare (or psychological warfare). It’s something different, something bigger.

Kudos to the authors for a terrific, thought-provoking article.


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In future war, we’re all getting canceled

a fictional female marine in a swamp

A great piece of #FICINT that captures what I think will be a defining element of future war – and competition – smear war.

“All this is very fascinating, general,” she said. “But I think we could benefit from some clarity on how else you plan to change the Corps. Is it your intention to keep female Marines dressing differently from males? Do you want to keep female Marines ‘in a box’, so to speak?”

#CANCELMOLLY

We already see this happening domestically. Our society is very comfortable weaponizing benign information.

Is it really a stretch to think our adversaries won’t do the same?


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