Faster and faster.
When you combine our open society, the deluge of information that exists about us and that is already out there – whether we like it or not – and good old-fashioned hacking, we have to get ready for smear war.
Our administrative systems and standard operating procedures are not suited for it. We will be paralyzed.
It’s not new. It’s been done before.
In the next “hot war,” it won’t be loudspeaker operations claiming the “statue of liberty is kaput.” It will be messages directly to your phone about your “sick” dog back home. Along with an AI-generated picture.
There is a way to defend against it. And it’s not hard to do, but it’s easy to mess up.
Patience and trust.
Patience. What looks like an emergency right now will likely dissipate with a little time. Don’t take rash action.
As Colin Powell famously said, “It ain’t as bad as you think. It’ll look better in the morning.”
Trust. We know this is coming, so we have to be ready. When it happens inside of your organization, you have to extend trust. It has to flow up and down.
This takes courage. Courage to push back against the aggressive calls to “do something.”
Be patient. Trust your team.
Don’t scratch the itch.