I’ve wasted a lot of time looking for the ‘right answer’ on the internet. It’s not always necessary to try to find the ‘right way’ of doing something or looking to see how others did it before. Sometimes (and often) it is best to go with what you know.
As great as the internet is, it can pull us down rabbit holes of worthless information. The information you’re looking for isn’t always out there. Sometimes you need to be the trailblazer. But if you do, please post it on the internet somewhere to make it easier for the rest of us.
And if they have a phone number, call them. One phone call and you can be done.